API docsAgent tools

Set up

Connect a LinkedIn account

How-to Reviewed · not yet fact-checked

In short

How do I connect a LinkedIn account to Reply?

Add the account under Settings → LinkedIn Accounts using one of three methods, a session cookie captured by the Findy Chrome extension, your LinkedIn credentials with an optional 2FA shared secret that also enables automatic reconnection, or an invite link the profile owner authorizes. A LinkedIn seat on the subscription is required; the toggle turns green when connected.

Goal

A LinkedIn account listed under Settings → LinkedIn Accounts with a green toggle — ready to be assigned to sequences and to run automatic LinkedIn steps. What the channel can do once connected is covered in LinkedIn outreach.

Before you start

  • Check your LinkedIn seat. Some Reply plans include LinkedIn accounts; on others, LinkedIn automation is added per account for an additional charge. Settings → Plans & Billing → Subscription shows included and used seats. A new LinkedIn account is added after successful payment, and for team members the charge goes to the Team Owner's payment method.
  • For the cookie method: be logged into LinkedIn in the same browser you use for Reply, and install the Findy Chrome extension.
  • Use the LinkedIn account from one device and location — switching devices or locations interrupts automation. If you run multiple LinkedIn accounts, keep each signed in from its own Chrome browser profile.
  • Set LinkedIn's site language to English — Reply's LinkedIn automation is fully supported only in English (LinkedIn Settings & Privacy → Site Preferences → Site Language).

Steps

Add with cookies

  1. Go to Settings → LinkedIn Accounts → New LinkedIn account and select Add with cookies.
  2. Install the Findy extension and let it initialize, then sign in to it.
  3. Log in to LinkedIn in a separate tab if you are not already.
  4. Return to Reply — the extension adds the session cookie automatically.
  5. Click Connect.

Add with credentials

  1. Go to Settings → LinkedIn Accounts → New LinkedIn account and select Add with credentials.
  2. Enter the email address and password of the LinkedIn account.
  3. Where the option is offered, add your 2FA shared secret — the setup key LinkedIn shows when you enable two-step verification with an authenticator app. With it saved, Reply passes authenticator checks for you and can reconnect the account automatically later.
  4. Click Login and complete any verification LinkedIn requests — a code by SMS or email, an authenticator code, an in-app confirmation, or a CAPTCHA.
  1. Go to Settings → LinkedIn Accounts → New LinkedIn account and select Add with invite link. This suits organization accounts or client profiles you cannot log into — no passwords change hands.
  2. Enter a name for the account and click Create.
  3. Copy the link and send it to the person who owns the profile.
  4. They enter their login details (optionally including the 2FA shared secret) on the connection page and complete any LinkedIn verification. The link is valid for 7 days; the account shows Pending until authorized.

Expected result

The account appears on the LinkedIn Accounts page with a green toggle. Green means connected, red means disconnected. For cookie connections, Reply refreshes the session cookie automatically — the cookie field staying empty is expected.

Verify

Open a sequence's settings and assign the LinkedIn account, then add an automatic LinkedIn step — for example a Connect step (a note up to 300 characters) or a Message step (up to 8,000 characters, delivered only to 1st-degree connections). If the account is selectable in sequence settings and the step saves, the connection works. Step-by-step rules and per-action caps live in LinkedIn limits.

If it doesn't work

  • Toggle gray or red: turn it on and refresh the page; for cookie accounts click Refresh to update the session cookie manually.
  • Frequent disconnects usually trace to a logged-out LinkedIn session (including cleared browser cache or cookies), several LinkedIn accounts sharing one browser profile, or sign-ins from multiple devices or locations. For a more stable connection, reconnect via credentials or an invite link instead of a cookie.
  • To reconnect a cookie account: open Findy settings → Automatic session cookie → Go to Reply → Refresh, then make sure the toggle turns green. For credential or invite-link accounts: LinkedIn Accounts page → the three dots next to the account → Reconnect, and re-enter credentials. Reconnecting updates the existing connection — statistics and sequence assignments are kept. Afterward, relaunch the sequence by turning its toggle off and on.
  • With a saved 2FA shared secret, Reply reconnects a dropped session automatically (including Sales Navigator) — you are not asked for a code. Without it, the account is marked disconnected and you get a notification to reconnect manually. The same happens when LinkedIn demands a verification Reply cannot pass, such as an in-app confirmation.
  • Removing an account: hover it on the LinkedIn Accounts tab and hit the Remove icon. Contacts sitting on a LinkedIn step of a sequence that used this account skip that step and move on automatically. Check Plans & Billing afterward to confirm the seat change.
  • Steps failing after a successful connection is a different problem — see Why do LinkedIn steps fail.

Do this via API instead

Connecting a LinkedIn account is interactive by design — it needs a live browser session, credentials, or the profile owner's authorization, so the connection itself happens in the product UI. Once connected, agents can work with the account over MCP at the capability level: list connected accounts with status and health, enable or disable an account, remove one, adjust its safety limits, and assign it to sequences. Entry points: agents.reply.io/mcp.