# Limits

> Every documented Reply limit in one place — sending caps, contact storage, API rate limits, LinkedIn action limits, and the fair-usage mailbox scale.

**One email account sends at most 400 emails per day on paid plans, 200 on trial. Contact storage defaults to 100,000. The API allows 15,000 requests per month with 10 seconds between calls. LinkedIn actions cap at 100 per day per action type. Sequence-level daily caps, delays, and fair-usage mailbox counts stack on top.**

_Status: Reviewed — human-edited, facts not yet confirmed against the product._

Limits stack across levels: the email account's own daily cap always wins over a higher
sequence setting, and plan-level quotas (active contacts, storage, credits) sit above both.

## Email sending limits

| Limit | Value | Level |
| --- | --- | --- |
| Emails per day per email account | **400** (paid plans) / **200** (trial) | Email account |
| Max number of emails per day | Configurable up to **10,000**, cannot exceed the sum of account daily limits | Sequence |
| Max daily emails per contact | Default **1**, can be raised (for Team Edition multi-sequence cases, 2–3) | Sequence |
| Delay between emails | Recommended **120–180 seconds**; the system adds roughly 10–15 seconds of its own | Sequence / email account |
| Email accounts per sequence | Up to **100** | Sequence |
| Bounce-rate stop threshold | **8%** (orange warning at **4%**), applies after **200** emails per day — see [Bounce handling](/behavior/bounce-handling) | Sequence |
| Sending window | A schedule needs a delivery window of at least **2.5–4 hours** to send reliably — see [Schedules](/specifications/schedules) | Schedule |

The *Max daily emails per contact* and account limits do not apply to Manual email steps.

## Contact limits

| Limit | Value |
| --- | --- |
| Contact storage | **100,000** by default on Business and Agency plans; support can raise it — beyond 100,000 costs **$30/month per additional 100,000** |
| Active contacts (trial) | **300** unique contacts; follow-ups not counted |
| Active contacts (Email Volume plans) | From **1,000** scaling to 5,000 / 10,000 / 25,000 / 50,000 / 100,000+ by plan |
| Active contacts (Multichannel plan) | Unlimited |

A contact counts as **active** when they receive at least one outreach step (email,
LinkedIn connection request, LinkedIn message, or InMail) during a billing month. The
count resets on the subscription renewal date, not the calendar month. A contact reached
again in a new billing month counts again.

## Email account allowances

| Plan | Included email accounts |
| --- | --- |
| Trial | 2 |
| Multichannel plan | 5 (monthly) / 10 (annual) |
| Email Volume plan | Fair-usage scale below |
| Agency plans | Unlimited |

Additional mailboxes cost **$29/month each**.

**Fair-usage mailbox scale** (Email Volume plans — included mailboxes follow the active
contact tier):

| Active contacts in plan | Mailbox limit |
| --- | --- |
| 1,000 | 25 |
| 2,000 | 50 |
| 3,000 | 75 |
| 5,000 | 125 |
| 10,000 | 250 |
| 25,000 | 625 |
| 50,000 | 1,250 |
| 100,000 | 2,500 |

## API and integration limits

| Limit | Value |
| --- | --- |
| API requests | **15,000 per month** |
| Interval between API calls | **10 seconds** minimum |
| Contact sync via integrations | Same limit as prospects |

See [docs.reply.io](https://docs.reply.io/api-reference/introduction) for endpoint-level
detail — it is the source of truth for the API surface.

## LinkedIn automation limits

| Limit | Value |
| --- | --- |
| Default suggested range — connections, profile views, post likes, InMails, detections, revoke connections, endorse skills, follow profile | **25–35 per day** |
| Default suggested range — messages | **35–50 per day** |
| Default static limit | **30** per action type |
| Maximum per action type | **100 per day** |
| Limit changes take effect | **The next day** |

## AI SDR (Jason AI) source limits

| Limit | Value |
| --- | --- |
| New contacts per day per sequence | Up to **500**; default **10** |
| Contacts per company | **3** |
| Post-engagement sources | **50 likers + 50 commenters** per post |
| ICP fit threshold | **60%** |

## Data credits

| Credit grant | Value |
| --- | --- |
| Trial | **50** Reply credits for Live Data search |
| Email Volume and Multichannel plans | **50 credits/month** (monthly or annual) |

## Which limit wins

The narrowest applicable limit always applies: an email account never exceeds its own
daily cap regardless of the sequence's *Max number of emails per day*, and the sequence
cap never exceeds the sum of its accounts' caps. Daily capacity is snapshotted once per
day at **UTC midnight** — see [Sending schedules](/behavior/sending-schedules).

## FAQ

### Can I raise the 400/day email account limit?

No — 400 per email account per day (200 on trial) is the platform ceiling. Scale sending
by adding more email accounts to the sequence (up to 100) with
[round-robin distribution](/behavior/mailbox-selection).

### Do manual emails count against the limits?

Emails sent through Manual email steps are exempt from the *Max daily emails per contact*
and daily sending limits. See [Sequence steps](/specifications/sequence-steps).

### What happens when the API limit is hit?

Requests beyond 15,000 per month (or faster than one per 10 seconds) are rejected until
the window clears. Design integrations to batch and back off — see
[docs.reply.io](https://docs.reply.io/api-reference/introduction).

## Related

- [Bounce handling](/behavior/bounce-handling)
- [Mailbox selection](/behavior/mailbox-selection)
- [Sending schedules](/behavior/sending-schedules)
- [Configure sending limits](/how-to/configure-sending-limits)
- [Statuses](/reference/statuses)

## Build with Reply

- REST API: [docs.reply.io](https://docs.reply.io/api-reference/introduction) — rate limits and account settings
- MCP: [agents.reply.io/mcp](https://agents.reply.io/mcp) — sequence and account limit operations